@Suty alright I will try that, thanks.

Latest posts made by Cassio Carvalho
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RE: Customer Support
@Suty I understand, but apple store says they only charged me once and already refunded it, which is not true. In this case I would like to reinstate my subscription since there is still one charge on my credit card as shown above. Could you help me with that, please?
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RE: Customer Support
@Suty I received only one refund via Apple Account of 78.90 BRL when I cancelled the subscription. You still need to refund the second charge, I mean the double charge. There is still this charge on my credit card while I cannot make use of the Premium option. Please see image of my CC invoice showing 2 charges.
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RE: Customer Support
@Suty I was also double charged when I subscribed for the anual Premium. Somehow it charged my credit card twice. I already cancelled the subscription. Please let me know how to receive the refund for the second charge.