Hello, I have ordered premium and yet cannot access any of my premium features. I’ve had premium in the past successfully and loved it but my subscription ran out in May and I only just yesterday tried to subscribe again, which was a failure. Seems a lot of people are having this problem? Bummer. Please refund my order.

Hello, I have ordered premium and yet cannot access any of my premium features. I’ve had premium in the past successfully and loved it but my subscription ran out in May and I only just yesterday tried to subscribe again, which was a failure. Seems a lot of people are having this problem? Bummer. Please refund my order.