@Ondřej-Šutera Thank you for checking on the refund. I found Korina's instructions to restore Premium access in the chat so all is good. Thanks again

Please explain how to get to the "Restore Purchases" link? Every time "My Subscription" is selected, it pops up that I already have a subscription with a link to FastSpring.

How to get to the "Order reference" box shown in the Windy.com example?

Please explain how to get to the "Restore Purchases" link? Every time "My Subscription" is selected, it pops up that I already have a subscription with a link to FastSpring.

How to get to the "Order reference" box shown in the Windy.com example?

@Ondřej-Šutera Thank you for checking on the refund. I found Korina's instructions to restore Premium access in the chat so all is good. Thanks again

@Korina

Korina,

This morning there are still two charges for Windy subscriptions on my credit card and I don't have Premium access. Please make it better.

Thank you,
Dave

My credit card has two charges for renewing my annual subscription. There was a problem automatically processing my renewal, so I tried to renew manually. Now both the original charge and the manual renewal charge appear on my credit card bill even though one was canceled. Can you please process a refund per the instructions from your US payment processor, FastSpring?