On December 27, 2024, I was not aware I was a subscriber already and paid once again for your premium service.
Here are the relevant details for your reference:
Transaction Date: December 27, 2024
Payment Method: PayPal
Invoice details
Invoice reference: 4089-12108
Billing period: 27th December 2024 - 27th December 2025
Transaction: txn_01jg43k5eeedkaxwkqatpa9eyd
Currency code: TWD
Email Address Associated with Subscription: echoho.tw@gmail.com
I kindly request your assistance in resolving this matter.Ideally, I would like to either:
1.Receive a refund for the duplicate charge, or
2. Extend my subscription period by an equivalent duration to cover the additional payment.
Please let me know if you require any further information or documentation to process this request.