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    FredMBarrett

    @FredMBarrett

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    Website allyntech.com
    Location Hood Canal, WA

    FredMBarrett Unfollow Follow

    Latest posts made by FredMBarrett

    • RE: Error retrieving subscription in app

      Hi @Suty

      I get a yellow "Alert" bar at the top of the app with no alert text, and the app won't left me.switch between 1-hour and 3-hour readings (always displays 3-hour readings regardless of setting)

      Also get the error screen shown.

      1000020504.png 1000020506.png 1000020505.png

      posted in Bug Reports
      F
      FredMBarrett
    • Error retrieving subscription in app

      I have the Windy app on my Samsung S25 phone. I have not been able to access premium features as I keep getting this error:

      {
      "errorID": "failed-to-fetch-pending-subscription-detail",
      "overlay": "wind",
      "runningPhase": "2_dependenciesResolved",
      "timestamp": 1748519655150,
      "runningMinutes": 0,
      "type": "customLogError",
      "msg": "Failed to fetch pending subscription detail",
      "url": "https://app-webview.windy.com/#/",
      "ver": "45.1.3",
      "target": "mobile",
      "platform": "android",
      "device": "mobile",
      "latestBcast": "store: availLevels (16ms ago at 1748519655134)
      store: isImperial (2ms ago at 1748519655148)
      store: ipLocation (1ms ago at 1748519655149)
      store: _nativeSync ipLocation (1ms ago at 1748519655149)
      bcast: newLocation (1ms ago at 1748519655149)",
      "module": "subscription",
      "stack": "Error: Request failed for URL https://node.windy.com/payments/subscription/info/pending?redeemCode=...(key deleted)

      I think there's a conflict between the Google play store subscription and one i paid directly to Windy.

      I have uninstalled, reinstalled, cleared cache, logged in and out, but can't resolve.

      I have screenshot but this forum doesn't allow image uploads.

      Please assist!

      posted in Bug Reports
      F
      FredMBarrett