@frescalee Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over orders from Google Play and App Store.
Request a refund here:
App Store – https://support.apple.com/en-us/HT204084
Google Play – https://support.google.com/googleplay/answer/2479637?hl=en
Cancel the subscription
App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en