@Suty said in Vous ne respectez vos engagements:
@robin-justin Can you please let us know, on which device you made a purchase? Or if you already meet any errors, please inform us as well.
I’m actually having the same issue too and haven’t figured out what’s causing it yet. Would be great to know if anyone else found a fix or workaround. Hopefully we get some answers soon!
@Suty said in Vous ne respectez vos engagements:
Hi @Alaric-1 @Maverick-Blaze, if you purchase our subscription via Google Play or AppStore on your mobile devices, you need to restore the purchase on the same device.
In case of mentioned mobile services, there is no need to insert any reference number and it should be assigned automatically by clicking on certain button. However, there can be an issue in certain situations, but I would need detailed info about your specific case.
Got it, thanks for the heads-up! I’ll double-check on my end and try restoring it the way you mentioned. Hopefully it goes smoothly, but I’ll reach out with more details if I run into anything weird. Appreciate the help!