Korina, since yesterday morning it is now showing 1 hr forecasts as default. However, when I try to toggle it off it brings me to the Windy Premium subscription page. Also, when I try to access the 1 hr forecasts on my laptop, it slap brings me to the subscription page. If I select Restore Purchases it shows me the following: If you're having problems with your subscription and have paid via FastSpring, you can restore the purchase using the order reference. The reference looks like WINDY123456-1234-12345 and can be found in e-mails from FastSpring. I only received a confirmation of payment from Apple, there is no reference as shown above and no emails from FastSpring. Thanks, James
Best posts made by JGB007
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RE: windy premium
Latest posts made by JGB007
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RE: windy premium
Korina, since yesterday morning it is now showing 1 hr forecasts as default. However, when I try to toggle it off it brings me to the Windy Premium subscription page. Also, when I try to access the 1 hr forecasts on my laptop, it slap brings me to the subscription page. If I select Restore Purchases it shows me the following: If you're having problems with your subscription and have paid via FastSpring, you can restore the purchase using the order reference. The reference looks like WINDY123456-1234-12345 and can be found in e-mails from FastSpring. I only received a confirmation of payment from Apple, there is no reference as shown above and no emails from FastSpring. Thanks, James
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RE: windy premium
Hi, I bought Windy Premium for my iPad and it updated, allowing me to view 1hr forecasts. Every day I open Windy it defaults back to 3hr and when I toggle the 1hr back on it brings me to the subscription page and to get it back working I need to co firm my subscription again by logging into my Apple account. This happens every day, but is fine for the rest of the day. It seems as though it is failing to store the settings on my iPad (which is up to date on Versions) and needs to get them again. Can you look into this? If it cannot be resolved I will ask Apple for a refund. Thanks, James