I have an active subscription to Premium which is paid through my Google account, but I don't have access to Premium features and don't have the Windy badge on my profile. It shows that I'm logged in and when I try to restore my purchase, I get a message that I'm already logged in. If I try to log in, the log in screen drops down and disappears. How can I get the Premium features I've paid for almost a year now? Frustrating that this app does not have any dedicated support for users to contact. Thanks in advance for any assistance.

Best posts made by Joe Diaz
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Paid for Premium but don't have Premium
Latest posts made by Joe Diaz
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RE: Paid for Premium but don't have Premium
@Suty Sorry for the delay in seeing your message and responding. I was traveling with out of town guests and didn't check back on this issue. Thank you for the advice and clarification. I logged in with the correct email address and the Premium features are now available. The gmail email address shows as the one veifired on the profile and I couldn't change it, but the premium features are now working. Really appreciate your assistance. Is there any way to change the email address on the profile to the one I used for the subscription?
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RE: Paid for Premium but don't have Premium
@Suty Yes, sir. I can access the account online and on the phone, but the Premium emblem is not on my avatar letter and I don't have Premium features. There's also a gold icon on the screen that reads Go Premium. Thanks for your response.
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Paid for Premium but don't have Premium
I have an active subscription to Premium which is paid through my Google account, but I don't have access to Premium features and don't have the Windy badge on my profile. It shows that I'm logged in and when I try to restore my purchase, I get a message that I'm already logged in. If I try to log in, the log in screen drops down and disappears. How can I get the Premium features I've paid for almost a year now? Frustrating that this app does not have any dedicated support for users to contact. Thanks in advance for any assistance.