@hydraulicjump @hydraulicjump, please, contact us at support(at)@windy.com and I will reset your password. I have some additional question that will help us solve the issue: – were you previously able to log into Windy on your mobile phone – in case you were previously able to log in, did the issue occur after you subscribed to Premium – when you created an account with us, did you do it in the application or on our website – when was the first time you have registered this issue