@Ondřej-Šutera Hi, It was my phone - a Samsung Galaxy A51 and it's now working on it but not on my computer.

@Korina
Thanks but when I do that I get this message -

If you're having problems with your subscription and have paid via FastSpring, you can restore the purchase using the order reference. The reference looks like WINDY123456-1234-12345 and can be found in e-mails from FastSpring.
Order reference
.... & I never received an email nor a reference number. (& I did check my spam folders).
Thanks in advance. Lawrie

Hi,
I have checked my credit card and have definitely paid for the Premium subscription but have not have access. I have also looked for an email and have not received one from FastSpring.
29 Oct 2023
Open transaction detailsGoogle Windy Weather Barangaroo AUS
-$32.99
Can you assist?
Lawrie