@Suty

Hi Suty, I tried to restore purchase in the manner that you outlined but I paid through the Apple App and the receipt that Apple sent me,

May 12, 2025
Order ID:MMGF3XJKFM
Document:194952733612
Apple Account:talktomarknow@icloud.com
Windy.com - Weather & Radar
Windy.com - Weather & Radar
Windy Premium (Annual)
Renews May 10, 2026
Marks I phone
$24.99

does not reference the payment methods that your Restore Purchase prompt lists.

Thank you,
Mark

I bought the premium subscription through Apple's App Store and I can't Log In using my original free account info. How do I use my new Premium Account that I paid for? I created this new account to try to contact someone at Windy.com and you don't seem to have a way to do that. Where did my money go and why can't I use the premium that I paid for?