@Suty Also, will Windy be fully usable in China permanently in the future?

@Suty I’m in China. If I want to subscribe to Windy Premium now, what can I do?

@suty I was in China when I tried to purchase the premium service. Also, I’d like to ask if the web version of Windy on PC and the Windy mobile app use different network routes？Thank you。

said in 1. Short version：Premium Upgrade Error on Mobile:

Dear Windy official support,
I want to report an error that occurs when I try to open the Premium upgrade page on mobile.

The error message "Sorry, an error occurred. Please try again later." pops up only when I tap the button to upgrade to Premium, and I cannot access any features on this page.

I have never purchased Premium membership through third-party recharge shops or unofficial channels. I’ve tried multiple troubleshooting methods: restarting the app, clearing the cache, updating Windy to the latest version, switching between mobile data and Wi-Fi, logging out and re-signing into my account. However, the error still appears every time I click the upgrade button.

What’s more noteworthy is that when I connect to the exact same network on my computer, the Premium upgrade page loads completely normally without any error. This problem only exists on the mobile app, no matter whether I use proxy tools or not.

I suspect there is a regional connection compatibility issue between the mobile client and your server when loading the subscription page. Could you check this bug and offer a solution? Looking forward to your reply.!

Dear Windy official support,
I want to report an error that occurs when I try to open the Premium upgrade page on mobile.

The error message "Sorry, an error occurred. Please try again later." pops up only when I tap the button to upgrade to Premium, and I cannot access any features on this page.

I have never purchased Premium membership through third-party recharge shops or unofficial channels. I’ve tried multiple troubleshooting methods: restarting the app, clearing the cache, updating Windy to the latest version, switching between mobile data and Wi-Fi, logging out and re-signing into my account. However, the error still appears every time I click the upgrade button.

What’s more noteworthy is that when I connect to the exact same network on my computer, the Premium upgrade page loads completely normally without any error. This problem only exists on the mobile app, no matter whether I use proxy tools or not.

I suspect there is a regional connection compatibility issue between the mobile client and your server when loading the subscription page. Could you check this bug and offer a solution? Looking forward to your reply.!