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    • RE: Billed twice

      Thank you for your response. I submitted a request through Apple and received notice that it will be refunded. It hasn't shown on my account yet but I'm sure it takes a couple of days. Thanks again. I'm looking forward to using Windy regularly.

      posted in Windy Premium
      M
      mparis495
    • Billed twice

      Hello, I ordered Windy Premium on 6/10/2020 through ApplePay. When I tried to use Windy on 6/14/20, my account didn't show as Premium and I was unable to get a confirmation email of the account. I assumed (obviously a mistake) that the original order did not go through so I reordered. The second time was through PayPal. The account now works. I would like a refund please for the first order on ApplePay. On the Apple website it allows me to cancel the subscription but not request a refund. Thanks for your help!

      posted in Windy Premium
      M
      mparis495