Thanks for a quick reply. I have no intention to refund, so I would prefer to continue on my topic and discuss my concerns if I may.
How come is that your concern when it comes to refund for some third party app and why are you so eager about it?
And how can you publish an official announcements stating some negative opinion about third partly companies no matter where they come from on Earth?
I wonder if are familiar with business ethics at all no matter where your business comes from, Europe, Asia or USA - ethics comes first, right?
As a windy.com frequent user, I personally don't want to see banners like the one attached above on my screen - stating some rubbish and reflecting your internal business issues with some concurrent companies or third-party groups your have some under-table relations with.
Once again - this is NOT A PROPER way to communicate you concerns and definitely not a proper way to do marketing/advertising. This is me speaking as your long-time loyal customer.
This is way out of your league. Please do better. I always had a faith in you, don’t make me regret it.
Please take no offence, and I hope my message will find its way to someone responsible for PR on your company.
Thank you for your time!