@petra-pik Thanks for your help Petra. Windy premium is now loaded. Cheers, Pat
Posts made by PatHinch
Windy Premium Not Loading
I purchased Windy Premium on my I-Pad from the Apple App Store on December 24,2020. I purchased the one year subscription for $29.99. I have received confirmation from Apple of the purchase. I have not had any change to my existing Windy forecasts and can see that I am not getting hourly updates from Windy Premium. I have read the FAQ and tried to “restore purchase” and receive a message stating “We didn’t find any purchases to restore”.
I have sent a couple of emails to support@windy but have not heard anything back.
Does anyone have any other suggestions?
RE: My premium does not work
@gaetano-mura I have had the same problem. I purchased “premium” on my I pad, received payment confirmation, have tried to “restore” and received the message stating “no service found to restore”. I have sent two emails to Windy asking for help but have not heard back. I’ll give them a couple more days to respond due to Christmas holidays. If I don’t hear back I’ll also cancel the payment/subscription.