So I have a Premium account - I have proof of payment through PayPal but the system is telling me I time out on 19 hours when I paid on 27 September for 12 months. Actually I think I paid twice but you (Administrator) will be able to see that.
Can someone re-set my account to show payment through to 26 September 2024.

Note: I have no idea how these chat things work so I could be wasting my time typing this - who knows.