Hello @aerospect, thank you for supporting us by subscribing to Windy Premium!
To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order on.
If the restoration fails, please, let me know in which step it failed and if there was an error message.
Hi @robert-ak, thank you for supporting us by subscribing to Windy Premium!
Please, contact us at support(at)windy.com and we will help you reset your password.
Hello @meteolatvia, thank you for your suggestion, we will consider it as a future feature.
Hi @thalie-t, would you please enclose a screenshot?
I would also recommend uninstalling and installing the application.
Hello @nicklyons_ , thank you for supporting us by subscribing to Windy Premium!
To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order on.
If the restoration fails, please, let me know in which step it failed and if there was an error message.
Hi @marcos2795, we are happy to hear you enjoy the new feature!
Hi @ljuslarsson, it isn't possible to delete the search history. The new searches will eventually replace the old ones.
@idefix37 thank you
@centronautico-outes is the location of the webcam correct?
Hello @centronautico-outes, when you open the webcam on our website, there is 'Edit webcam' button. Once you click on it, you can suggest a new title and it will be review by our team and changed.
Hello @colincolin, thank you for your suggestion, we will consider it.
Apple Watch app is relatively new feature on which we are still working.
Hello @chadsimo, thank you for your support!
When you click on Premium, what do you see? If you don't see the Premium offer, it means you are already a Premium user.
You can tell you are a Premium by the Premium batch by your profile picture.
To access your Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order on.
If the restoration fails, please, let me know in which step it failed and if there was an error message.
Hello @abrarm, we don't store any historical data, so in this case, we can't help you.
Hi @lunsve, we are aware of these locations around the world. However, this problem should be addressed to Open Street Map, since we use their maps and have no control over them.
Once the map is corrected on OSM, it takes some time for the changes to be reflected in the application as well.
@gkikas-lgpz
The first one has English labels probably because your account has enabled 'English map labels unlike the logged-out view on the second screenshot.
The Outdoor layer is provided by different company (seznam.cz), that is why English labels differ from the first screenshot.
It is also possible that different languages can have different map labels. These labels are provided by OSM.
@psyche-1 I see that your subscription has been refunded yesterday. You should receive the money within the next few days.
Hi @gkikas-lgpz, is it possible that you have enabled 'English map labels' when you are logged in but it is disabled when you are logged out?
Hello @tony_kim86, we are sorry to hear that you didn't enjoy the subscription. May I ask what features would you like to see as a Premium user?
Refunds can be done within the first 14 days after the payment was made in case you are subscribed via the website.
In the case of iOS/Android, you need to follow their instructions, we don't have access to their administration.
Hello @ryan-bouschet, I would recommend uninstalling and installing the application again.
Units can be changed in the Menu > Settings. Once you choose the desired unit, nothing changes?
If so, and the reinstallation didn't help, please, let me know what version of Android/iOS and device you have so we can look into it.
Hello @acty, would you explain your feedback closer?
In case you want to mark some of the location as your favorite, just click on the heart icon when you are on the location.
Hello @lserpa, thank you for your suggestion, we will consider it.