Hi

I‘m premium user but receive the error message „An unexpected error occurred. Please try later“ in the iOs App. Login on website works correctly. I first detected the problem this afternoon because the app lost connection to my account.

Please check it …

Thanks.

Regards,
René

Hi

I‘m premium user but receive the error message „An unexpected error occurred. Please try later“ in the iOs App. Login on website works correctly. I first detected the problem this afternoon because the app lost connection to my account.

Please check it …

Thanks.

Regards,
René

@Suty please change my username to „René“ (delete the other part). Thanks.

Hello

The app logged me out from one moment to the next. Now I can‘t login anymore in the app. I resetted the password but no change. Logging into my account on the website works. Subscribed until 24/07/24 so this should not be the problem.

Does anyone know a solution?

Thanks.

René