@Ondřej-Šutera Thank you for your response. I sent one on 17.01.2024 from biuro@progdynia.pl . Looking forward to hearing form you.

@markandleanne i have faced the same troubles

I'm using Windy.com from many years and find it as very helpful, however last time I have a problem with Support team which is not responding. Please find below my email which is self explanatory:

I cannot restore my Premium version despite a payment made. You have confirmed this payment by attached invoice and your e-mail.

I cannot made a restoration of the Premium version via a Website, I’m receiving an announcement (free translation):
“Your subscription is no longer active. It has probably expired or been canceled by you. If you believe this is an error, please email the invoice you received with your purchase to support ( at ) windy.com.” I believe this is an error as I bought subscription few days ago for 1-year.

Following your instruction I have send to you 3-emails at 21st, 23rd, 24th Jan 2024, however there is no reaction from you side. Are you working there?

Waiting your immediate reaction!

@Ondřej-Šutera Thank you for your response. I sent one on 17.01.2024 from biuro@progdynia.pl . Looking forward to hearing form you.

@Korina I need some extra data on my invoice. How to contact Fast Spring - no email or telephone shown on their webside. We are byuing your product so assistance should be provided from your side I beleive.