@Suty thank you for your response. As I continue to use and analyze the problem at sea I have additional thoughts. I think this is happening because some times when the app cannot find a proper gps it looks for the next best thing, in my case that is the gps coming from Starlink which now shows me in Los Angeles (I am currently 200nm WNW of Cabo). Once it takes this less than ideal source for gps, it doesn’t want to give up using it. Sometimes it will revert to using the external gps source if I turn my phone off and then back on, but sometimes not and I have to delete the app and reinstall from the App Store.

The coding needs to have the app constantly scanning for and insuring that the Sourxe variable continues to be “Use my gps”. If it cannot determine the gps in this way and then goes to Starlink or some other source, well, there is your problem.

The app requires the user to tap on “Find my location” to cause the code to search for a gps. This is highly inefficient for the user and causes part of the problem. There should be a setting in the app to allow the user to choose to let the app “follow my location “ and show the most updated conditions for that particular location, while still allowing the user to scroll forward or backward in time to see either historical or future predictions.

Sury, I am willing to volunteer to help your team understand, fix this problem, and enhance the app for maritime use absolutely free of charge. I’ve loved your app for years but only now with Starlink is it a viable option while offshore. I believe you guys have something special and I want to help. I am willing to video conference with you or your team at anytime to speed up this

Again, thanks for your response and efforts

Please consider making the app able to download grib files via satellite or other low bandwidth options for offshore sailing. If you did you would put many others in this space out of business.

Is there a plan to offer Windy via gribs in the future?

Please add chlorophyl concentrations. Very important for fishing and diving. Thanks!!!

@Suty I think I have figured out the issue and it is 100% a Windy.com issue. If I uninstall the app, reinstall the app, insure that GarmGlo is working via Bluetooth, allow Windy to track while using the app, then go into iPhone settings and allow windy to track always, then it will work. But if I loose my gps provided by GarminGlo due to I turn it off or some other weird reason, and then reconnect to Garmin Glo, the Windy app will not use the gps from GarminGlo, it defaults to the gos provided by Starlink. The only way to get it to work again with GarminGlo is to uninstall windy and rep the above process.

This is because the coders are storing the gps metadata once and then relying on it going forward rather than looking at the stored gps metadata and comparing the timestamps with other more fresh metadata. Thus, once it has gps data stored it won’t continue to look for new gps data. Lazy programming.

The gps data should be updated every few seconds so as to have accurate position data and if the Windy setting is set for use gps, that gps should come from a gps provider like GarminGlo or other external device if there is no cellular gps available.

You guys have a great app with lots of potential but your support is very weak, especially for a critical issue like accurate positioning data at sea. Blaming Starlink is and asking a lot of questions of the user makes getting help take days and then the help is unreliable and useless. This is a known issue that should be elevated and fixed in a matter of hours is not days. Not fixing it promptly puts windy at risk of being sued if someone gets hurt due to relying on your app for inaccurate current location data. Elevate this and get it fixed please.

Finally, I’ve had to delete and reinstall windy no less than 20 times since my trip began on March 17 in efforts to figure this out and get it to work. At 47 megabytes each time, I have used approximately 20% of my 50gb Starlink global ocean data allotment on this. Not cool!

@Suty Well finally you acknowledge there is problem with localization, but only in your “new Radar+ layer”? The complaints about location service and your app go back to 2018. Are you going to fix it or not. Google maps, iNavx, and PredictWind can all track my location accurately, why can’t Windy? The answer is you can if you want to. Why you don’t want to and feel the need to is beyond me.

@Suty there are dozens of posts about the accuracy of location services on the app. It is so unfortunate that you guys play dumb about this issue. It makes me want to cry. You have a great product except for the critical issue of inaccurate location finding in the app. Please just acknowledge the issue and work on a solution. I have offered to help numerous times and you just pretend it is not an issue. Very, very disappointing

Are you guys ever going to fix, or even admit that there is a problem, with the location finding portion of the app? This is one of the most important issues you need to address as it is a safety issue.

@idefix37 no that is not correct, it has nothing to do with the GarminGlo. All other apps I use work fine with StarLink and GarminGlo. Only Windy has problems. Why do so many users have this issue and why is this not being fixed, or at least being worked on. It would be nice if Windy would at least acknowledge that there is a problem with the app and start working to fix it. I also use PredictWind and it does not have this issue, nor do any other of the apps I use. Please let’s work together to get this fixed. I will be participating in the Global Solo Challenge 2027/28 and would really like to use Windy during the race as a weather routing/information tool but it needs to be able find my location accurately whenever I access the app whether it be via GarminGlo or some other external GPS provider to my tablets and devices. As I have said in the past, I love the Windy app and offer my help to get this right but so far, I regret to say, the response from Windy has been dismissive and absolutely unhelpful. I’m hoping someone on with a combination of good customer service skills and technical ability will address this issue ASAP.

Thanks

@idefix37 I’m asking for an update. I see many are still having issues with location services. I’m not sure why this is such a problem to ask for it to be fixed and to get it fixed. It’s a relatively easy thing to fix and it is a safety issue. Do you have any news or insight on the issue?

Dear Windy Leadership Team, I’m wondering if you have any information on the Windy team working on the location accuracy of the app. This past spring I sailed 2500NM from San Diego, CA to San Blas, Nayarit Mx using Starlink and Windy and I have always loved Windy’s interface, models, and the app in general. However, Windy’s location services was very annoying and inconsistent which caused me to need to delete and re download the app dozens of time to get the app to find my proper location, and even this didn’t work consistently. I will be embarking on the Global Solo Challenge 2027/28 and would really like to count on Windy while at sea. I’d like to be able to work with the team in the interim to get these issues resolved as an advanced user and former software entrepreneur in the medical space. I believe Windy is better than any other tool for visualization of weather, currents, tides, etc., but the location services issue really needs to be resolved. Any info or updates you can provide will be greatly appreciated and I am available at any time to provide any constructive feed back an ideas for improvement if the leadership of Windy see fit. Thanks, Robert s/v La Gloria

@idefix37 yes, and that is how I am able to use them full time without an internet connection. I need an internet connection to use windy, but when I have that connection via Starlink it doesn’t use my devices gps it uses what Starlink says it is which currently says I’m in Los Angeles. When I was in San Blas, Nayarit Mexico it said I was in Mexico City. Somehow the code won’t use the Garmin Glo or iPhone gps even if I have the setting set to “use gps”. It gets it from the IP address coming from Starlink, I think. I can’t be sure without reviewing your code. Once it starts using the Starlink provided gps it doesn’t want to give it up even if I restart my phone. It’s stuck in cache somewhere. If I uninstall windy, insure that Garmin Glo is connected via Bluetooth, or via the iPhone gps, it will work again, until it doesn’t. It randomly reverts back to SLs gps.

Thanks though for asking an intelligent question and trying to get to the bottom of this. Believe it or not, I am on your side and would like to see Windy succeed as it is an excellent tool, but it needs some refinement and help to make it better. Just like all software does

@idefix37 so basically your initial post has no relevance to the conversation I started. Which is the faulty location service provided by the Windy.Com app. Look, I love Windy. I’m still using right now 200 nautical miles off the Baja coast. But it could be better. But they, just as any business should, listen to real users who have a background in software and in this case, offshore sailing. Summarily dismissing real issues with their platform is a mistake for any company. I’m hoping these are growing pains for Windy and they will realize the potential of what they have both as a business opportunity, but as a safety enhancement opportunity for offshore sailors.

@idefix37

https://support.apple.com/en-us/105097

@idefix37 I have never had a positioning issue on any other platform other than windy and I am not alone. Just search for windy can’t find my position and you’ll see there are dozens of users with the same issue. Try and compare apples to apples.🍏