I purchased Premium almost a full year ago, then got this phone approximately 6 months ago and your system will not recognize the new phone. R C Kelly

Good morning, Although I've had a Premium account for the last year you have still not picked up that I have a new phone and I am unable to access my Premium account. I have tried communicating this to you on previous occasions without success. Would your technical staff please react! My name is R C Kelly and I reside in Cape Town, South Africa. My email address is rck@global.co.za. Regards

I have had no response to my previous reports that I have changed phones and am now relegated to your free service, having a number of months remaining on my account. This is most disappointing. Regards Ross Kelly {Cape Town).

Good morning. I refer to my previous message requesting that you transfer my premium account to this new phone. My old phone has been discontinued. Kind regards Ross Kelly (South Africa)

Please transfer my account to this new phone. My old phone has now been retired.
Regards Ross Kelly

Good morning, I'm receiving Google reminders that my annual account is at an end. Are you able to mail me a renewal? Regards Ross Kelly