I am writing on behalf of the United Nations World Food Programme (UNWFP) Afghanistan, for which our company serves as the contractor.
Last year, we purchased 11 Windy premium subscriptions for the UNWFP Afghanistan. Unfortunately, the credit card we used to make the purchase on the Windy.com server has since expired, and we would like to extend the premium subscription for another year.
However, when we attempted to update the payment method, Windy.com declined the existing payment method and asked us to fix it. Despite our efforts, we have been unable to do so, as the process keeps redirecting us back to the same page that requests an email address to manage the subscription. Could you please let me know the solution?