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    selverob

    @selverob

    Administrator

    One of Windy's DevOps guys

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    Developers Administrator

    Best posts made by selverob

    • Radar Data Outage in Mainland China and parts of India

      Due to on our partner's discontinuation of data provisioning we are receiving no radar data for Mainland China and some parts of India. We are working on fixing this issue, but we currently have no timeframe for its resolution.

      We are very sorry for any inconvenience this is causing you.

      posted in System Status
      selverobS
      selverob
    • RE: Intermittent outages to Windy services

      Hi, as for ECMWF, the 1800Z forecast was imported pretty much on time. The 0000Z forecast is expected to be available at the standard time of about 8:00 UTC. As for the Australian radar, we will take a look, thanks for bringing it to our attention!

      posted in System Status
      selverobS
      selverob
    • Maps Forecast API Tiles Not Rendering

      Instead of map layers, some users of our Maps Forecast API might see fallback tiles with "No Data" text on them. We have identified the source of the issue and are working on fixing it.

      posted in System Status
      selverobS
      selverob
    • RE: Radar Data Outage in Mainland China and parts of India

      We are on the path to fetching Chinese radar data from another source. It should be done within at most a few days, hopefully it could be in the next 24 hours.

      posted in System Status
      selverobS
      selverob
    • RE: Longer preview of radar expeced

      If you read the discussions here, radar "forecasting" is a very controversial feature. That's due to it not really being a forecast. Instead, it's just an extrapolation, where we take the current images from a radar, calculate the movement vectors of different features and show how the situation could look if the features kept moving in the same direction and at the same speed during the next hour.

      However - it will not show new phenomena that could emerge and it assumes that they will not disappear. It's a feature that is really popular in some regions, where it is a good predictor of rain or thunderstorms which are coming in the next hour. However, in other regions, with different geography, it can be less useful. For example, it's good for people who live in a single spot and know how storms tend to behave as they approach from different directions. However, without this local knowledge, you really cannot rely on it even within a 1h timeframe. A 3 hour radar extrapolation would basically be complete fiction.

      posted in Your Feedback and Suggestions
      selverobS
      selverob
    • RE: Outage of ECMWF 1h Point Forecast

      We have switched our forecast serving to the functioning regions.

      This should mitigate the issue for the majority of users, however, you may face increased loading times for the forecasts, as they are being served from USA and Asia, increasing the connection latencies.

      posted in System Status
      selverobS
      selverob
    • Outdated data for Currents and Tidal Currents layers (CMEMS)

      Due to an outage on our provider's side, the data for Sea/Currents and Sea/Tidal Currents layers is outdated. We are currently serving data from June 13.

      We are in contact with the provider to find out the reason why there is no new data available. We currently have no timeframe for resolution.

      posted in System Status
      selverobS
      selverob
    • RE: Outdated data for Currents and Tidal Currents layers (CMEMS)

      According to the information from our provider, the earliest time at which the issue could be fixed is 18:00 UTC today.

      posted in System Status
      selverobS
      selverob
    • Outage of NOAA satellite data

      Due to on outage on our provider's side, satellite data from the GOESEAST and GOESWEST satellites, providing coverage over North and South America. We have no timefame for solution yet.

      We are sorry for any inconvenience.

      posted in System Status
      selverobS
      selverob
    • RE: Forecast API: Access to XMLHttpRequest blocked by CORS policy

      Hello, thanks a lot for letting us know! This was an issue related to some changes we were doing to routing requests from the API. The issue should now be fixed for all models globally. We're sorry for any inconvenience or delays this may have caused you.

      posted in Windy API v4
      selverobS
      selverob

    Latest posts made by selverob

    • RE: Getting Forbidden when trying to access Windy

      Hello there! This is extremely weird - we don't use any Windy-wide blocking system where we could block your IP address. Furthermore, as far as I understand, Starlink addresses should be dynamic. Would you be able to let us know about the country you are accessing the system from and give us an example of your IP address, so that we can check internally?

      posted in Bug Reports
      selverobS
      selverob
    • RE: Data not loading

      Hello everyone, we are really sorry for the inconvenience you have faced. Our America-based users indeed had problems accessing the forecasts from models other than Meteoblue for the past few hours. It was due to an outage on our storage provider's side. While the problem is not yet fixed, we have redirected requests coming from America to other regions, so everything should work, albeit a little bit slower than you may be used to.

      posted in Bug Reports
      selverobS
      selverob
    • Outage of NOAA satellite data

      Due to on outage on our provider's side, satellite data from the GOESEAST and GOESWEST satellites, providing coverage over North and South America. We have no timefame for solution yet.

      We are sorry for any inconvenience.

      posted in System Status
      selverobS
      selverob
    • RE: Not updated

      Hello, we are very sorry to hear this. We implement some limited workarounds for users who come from countries which suffer from internal and external restrictions. However, these are all on our side. If the app does not work for you, it already means they were ineffective.

      We are very thankful to you for reporting this, since it's difficult for us to know if these workaround are working, due to the obvious problems we face trying to get a residential connection from Iran. At this point, I cannot recommend any way of accessing Windy from Iran apart from the filter blockers, etc. that you have described.

      posted in Your Feedback and Suggestions
      selverobS
      selverob
    • RE: Same request but different image

      @dmbakker If you want to get air quality data for a specific location, I would recommend using our Point Forecast API and just fetching the data directly.

      posted in General Discussion
      selverobS
      selverob
    • RE: Starlink enterprise ROAM

      Hi, thanks for letting us know about this. Would you be able to tell us a bit more information please? It would be great to know:

      1. Are the issues permanent or transient? I.e. can you never connect to Windy or are there periods when you can connect.
      2. Are you only facing problems with the Windy website or are our apps also non-functional when connected to the WiFi network from your Starlink device?
      3. You mentioned that you are using Starlink Enterprise. I'm not familiar with their offering but it sounds like some kind of business offering. Is it possible that there is some corporate filter or something installed that's blocking our website and the other sites you cannot load?
      4. When you try going to windy.com, do you see an error message from a browser or does it just keep you waiting indefinitely? If you see an error message, what is it?
      5. Can you please let us know your IP address? You can see it if you go to, for example, https://ifconfig.co
      posted in Your Feedback and Suggestions
      selverobS
      selverob
    • RE: Same request but different image

      Hello there :) Accessing Windy.com programmatically is not exactly a use case we are focusing on. However, we do have some options for developers that could make it easier for you. Could you please tell me more about your use case? I might be able to suggest some ways that would be better for you.

      posted in General Discussion
      selverobS
      selverob
    • RE: Difficulty seeing particles of animation - not enough contrast

      Hello there! We're really glad that you like our app. If you go to app settings (click on the menu button on the bottom right side of the app and pick Settings in the top row), you will see an "Animation of wind" option. If you switch it from "Normal" to "High," a set of sliders will appear. You can customize the size and contrast of the particles there.

      b9d46ee9-8667-41b5-abcf-577d8a830a85-E623125E-156A-4E6F-B263-11B537F83D9B_1_201_a.jpeg

      posted in Your Feedback and Suggestions
      selverobS
      selverob
    • RE: Not authorized to Windy API - CORS error on libBoot.js

      Hi, we're sorry for the inconvenience, the issue should be fixed now.

      posted in Windy API v4
      selverobS
      selverob
    • RE: iconfont and CORS issue

      Hi, we're sorry for the inconvenience, the issue should be fixed now.

      posted in Windy API v4
      selverobS
      selverob