Posts made by SimonUrbanek

Hey @John-Honchariw @Steve-Ryan ,
Thank you for your comments, we have the locations in the pipeline and I would like to ask your opinion before implementation.
First option, is to switch by default the location for the watch ( forecast, radar, complications ...), which I find but limiting.
The second option is to add a location ( either from favorites or new ) in settings and it would be displayed as a new page in the forecast. But for complications, you would have to select the specific site you want to display in the settings.

Which solution do you like more? Alternatively, if you have another idea, let me know.

Hello @brunogoii ,
Thanks for reporting the bug.
This thing happens to me on my M1 Mac too, and not only on Windy, but also on other websites when I use Safari. This is a bug directly in Safari, so we have to wait for a fix from Apple.
If this happens to you in another browser, please let us know and we will definitely look into it.

@Paw-2
Please try restarting your iPhone and reinstall Windy. Sometimes it happens that iOS does not load new widgets right away, it has to index them first (this also happens with classic widgets).

May I ask if you see the satellite widgets in the iOS widgets gallery?

Hello @luigiparisi and @rrr5703 ,
Yes, Lock Screen widgets are available for all iPhones with iOS 16 (iPhone 8 and later).
If you don't see them in the lock screen widget gallery, please make sure we have the current version of Windy 27.2.0

Hello @hanche ,
Thank you for writing.
Can I ask if the classic forecast premium widgets work for you? ( on iPhone desktop )
Please try running the Windy app ( and make sure you are logged in ) for a few seconds, and then see if the widget hasn't fixed itself ( or try adding it again ).

If that didn't help here are posted instructions on how to fix them: https://community.windy.com/topic/21557/new-premium-widget/15 .

If that doesn't help, please let me know and I'll take a closer look.

Thank you.

Hello @Bruzote ,
The "What's new" popup should only appear once per device, and if it appears multiple times in a row, it is a bug. Where exactly are you seeing multiple times in a row? ( if it's the browser, please specify which one)

We only show the "What's new" popup on significant changes where we're bringing news to premium users as well, so we think you might be interested in new features you can use.

Feedback from users is very valuable to us, and from what we know, users are happy when we inform them of changes from time to time.

Thank you.

Hi,
I'm gonna do a check of the entire widget premium system today. I hope to find the problem as soon as possible. For now try the following.

Please make sure your device has enough disk space and you have internet connection before doing the following steps.

1. Remove the widget, delete the windy app and restart the device ( restart will clear the system cache )
2. Install the Windy app and turn it on ( don't log in yet )
3. Add the Premium forecast widget, it will be red, but that's ok ( The widget should display the message "Login Windy app" )
4. Open Windy and log in. After logging in, wait about 10 seconds ( to sync with the widget )
5. Check the widget, it should work now. ( Give it a moment to download the forecast from the server ).

If it didn't work, please send us ( or me in a private message if you don't want to share publicly ) a video of the widget, then turning on the windy ( turning it on, not waking it up from the backgrounder ), and then the widget again.

I hope this helps as a workaround and I'll keep you posted on the progress on the troubleshooting from our side.

@bbary
Projekt na premium hodinky je interne schválený, ale to je jediná informácia, ktorú vám ako iOS developer môžem prezradiť. Keď bude projekt implementovaný, určite o tom budeme hromadne informovať.

Každopádne, práve je k dispozácii nový update widgetov, ktoré už podporujú aj premium ( 1H predpoveď, častejšie obnovovanie a pod. ) a v ďalšom update bude taktiež prekvapenie pre premium užívateľov.

Dúfam, že chápete, že určité informácie nie je možné zatiať publikovať.

@bbary
Ahoj, predovšetkým ďakujem za nahlásenie chýb.
Ikona s aktuálnym počasím je podľa príspevku chybová, to opravím do nasledujúcej verzie.
Krivka s počasím je "konštantná" pretože komplikácia ( graf ) nemá dostatok dát na jej zobrazenie. Jedná sa o predpoveď počasia, takže večer sa už "nepredpovedá" na aktuálny deň. Presnejšie predpoveď sa nerobí dozadu. O 20:54 máme najaktuálnejšiu predpoveď z 18:00 ( veľmi približne ), takže predpoveď obsahuje 18:00, 21:00 a pod. ( 1H predpoveď v hodikách pre premium pripravujeme ). Riešením by bolo ten "začiatok" nezobrazovať vôbec. Takto by to dávalo pre vás zmysel?
Nesúlad medzi hodinkami a iOS applikáciou vychádza z toho, že hodinky nepodporujú (zatiaľ) premium, takže ako premium máte v applikácii presnejšiu a aktuálnejšiu predpoveď, ako v hodinkách.
Hodinky maju obmedzený zdroje na obnovu dát ( záleží na množstve batérie, ako často sa komplikácia využíva, pripojenie k iPhonu a sieti a pod.. ), tých faktorov je mnoho, preto sa môže stávať, že počas dňa obnova dát klesá. Je zo žiaľ obmedzenie s ktorým nič nezmôžeme.

Dúfam, že som vám odpovedal asoň z časti a ešte raz ďakujem, za nahlásenie.

@northviewsp
So, if I understand correctly, the widget on the iPad has also been fixed?
I looked to see where the problem might be and the only place is in storing the "premium key" on disk. In that case though, it is suspicious that the premium account information is available. The other place where it could fail is a bad restore of the "premium key", from our servers, but if premium works for you in the app, then the "premium key" is fine.

@idefix37 Yes, that's fine, the widget doesn't have data from the server yet, so it has nothing to display ( it happens when there is a slower internet connection or a longer response time from the server ).

@northviewsp I do thank you for reporting the bug. I will connect my iPad to console and try to find out what the problem is. Can I ask if you have iCloud enabled? ( It's not a necessity to have iCloud, but it would help me in detecting the bug). Is it the Premium Forecast widget or the Premium Hour Forecast widget ?

@idefix37 said in New Premium Widget:

I got the same red widget during few seconds after modifying the widget model. Then it went back to normal.

There was also an error message "Open the Windy app"?

Hello @northviewsp ,
try just opening the Windy app for a few seconds and check the widget again. This widget condition occurs when the widget does not have your "premium key".
Please make sure you are in the app under a premium account and we have an internet connection, alternatively try logging out and logging back in.

Let me know if that helped.

Hello @Marton-Nagy ,
Thank you for the bug report,
we have new versions of widgets ready to release this week that are hopefully not affected by this bug (I have iOS16, beta 4). Please let me know if after the update the problem has been fixed.

@Matthew-Moskal

Thank you very much for your help, this will make fixing the bug much easier for me.

The refresh one is a bit more complicated with the watch. Our forecast data is downloaded on the backend and the watch manages it itself ( when they have the resources, iPhone has good connectivity, time of day, etc). So it's hard to predict their refresh. When the data is downloaded, the backgroud thread will ask the system to refresh complications.

From my observation, the watch refreshes all complications in the morning ( the system has a prediction of when the user gets up ) so that when you put on the watch you have actual information. Then the refresh depends on what watchface you are currently using and gives priority to that.

I'm not sure if I'll push this through to the next release as it's already ready in the testing phase, but I'll look at it today and do my best.

Thanks again for your time and I'll let you know when it's fixed.

@Matthew-Moskal
Thank you for quickly adding the screenshots. From this I can conclude that this is a bug. I will try to fix it as soon as possible.

Could I ask you to add your Windy Watch face, if the bug appears there as well? It is possible to add it directly from the Windy Watch app.
All the complications use one data model, so it would help me a lot in debugging.

Thank you.

Hello @Matthew-Moskal ,
Please could you post a screenshot of what the watch app shows in Forecast and then what complication? Is the location in Forecast ok?

Thank you.

Hello @dclongr ,
as the system says, you need to update your phone to at least iOS 14 to use widgets.
For the Windy Apple watch app, you need to have at least WatchOS 7.2 on your watch (available on Apple Watch 3 and newer).

Hello @5pencer
where exactly is the problem? Windy watch face are supported for Apple Watch 4 and later. Please try to add them directly on your watch in the Windy Watch app, or using your iPhone ( in the Windy app click menu -> Apple Watch Faces -> Add watch face )
If you can't get past any step, please take and share a screenshot and we will try to help you.

@owl2hoot
Hi, unfortunately this is not possible at the moment. Anyway, thank you for the suggestion, I will try to implement it in the next version :)