Hi. Thanks for the assistance. That resolved the issue but is a bit subtle. If others are having this issue, and that appears to be the case, perhaps a link in the Subscription Confirmation email would be worthwhile, guiding the subscriber to this information if auto-activation isn't successful. Regards,

Hi. Last night I paid the Premium subscription but my Premium account isn’t activated. I’ve sent an assist request to your Support email account with no reply. Could you activate my account please.