@Suty said in Report Issue cannot sent - Android App:
@thimu Could you please send all the details at support@windy.com, we prioritize this communication and it would be more effective to receive the report there.
Just sent to support@windy.com with the subject line:
Bug: Error message when tapping on "Sounding for this point"
@Suty , @MarkNagy
From my point of view, the status of the entire topic is as follows:
The original topic "Report Issue cannot sent - Android App" remains unresolved, as the submission via the app apparently did not go through or was not fully received.
The problem also exists on the Windy website - independent of the original post, as @javinpress noted; see:
https://community.windy.com/post/229760
This therefore constitutes a separate, additional issue.
In addition to fixing the problem, I suggest the following further improvements:
When submitting an error report via the app or website, the system should automatically include:
error messages from the error console (if any exist),
the Windy version number, and
relevant details regarding the device or operating system used (if necessary). As a user reporting an error, I want the process to require as little effort as possible.
The app or website should display not only a submission confirmation but also a receipt confirmation. Users take the trouble to report an error, and it should not happen that the report goes unnoticed while failing to actually reach Windy.
