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    thomasn 1

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    thomasn 1 Unfollow Follow

    Best posts made by thomasn 1

    • RE: Widgets on Android stopped working after the last update

      Hello there, same problem for me.
      I was running Windy version 38.x on a Sony XPeria 1 V on Android 13 using Nova Launcher and everything was working fine. The widgets got the location and refreshed fine.
      After updating to 39.1.4 the widgets show the reported behavior:

      • Widgets don't refresh any more
      • Manual refresh works
      • I see a notification that the Windy widget is updating which lasts for hours
      • The Sony launcher is constantly showing me Windy as an actively running app

      The following I did according to your suggestions in this thread:

      • Ensured Windy has permission to show notifications
      • Ensured Windy has permission to always access the location
      • Ensured Windy is not optimized with regards to power consumption
      • Ensured Windy has permission to access data in the background
      • Ensured that android does not remove permissions for Windy by itself or susped the app if not used
      • Force stopped Windy and cleared the cache
      • Deleted the widgets and added them again
      • Reinstalled the whole app

      Nothing helped, same behavior.

      In between there was NO change of my phone. No Android update, no update to Nova, no change of settings. Just the update from Windy 38.x to 39.1.4

      We have a second XPeria 1 V with an identical setup but using the free version without login, same problem, so that makes no difference.

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @Ondřej-Šutera hi,

      I meanwhile can be a bit more precise.
      After first doing the update to 39.1.4 the widgets stopped working. So e.g. on the next day, the widgets were still showing the previous day. After removing the widgets, force stopping Windy, clearing the cache and re-adding the widgets, they once loaded data, then stopped refreshing, so after many hours I still saw the data from the moment I re-added the widget.

      Today I uninstalled Windy, reinstalled and setup everything freshly, including to take care of all permissions being set as reported.
      I can now tell that initially it looked like the widgets are not refreshing but that's wrong.
      I can now see, that they refresh roughly every 1-2 hours which is a loooot longer than previously, so I thought it does not update at all.
      Previously I could see that the weather radar widget was usually maximum 10-15 minutes behind, now it's sometimes 1h+

      So all in all after reinstalling the app the widgets seem to have a very long refresh cycle.
      Permission for notifications I switched off, since the notification about the widget refreshing just persistently stayed until I manually discarded it.

      I would prefer getting back the previous behavior, where the widget updated roughly every 10-15 minutes, that was perfectly fine with me, also regarding energy consumption.

      Please let me know if there are additional things I can try out to help you tracking down the root cause.

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @MarkNagy thats clear to me and it wouldn’t make sense to update these widgets every 10 minutes while not looking at them but then the widgets must have been quicker to update once I activate the phone screen than they are now because with 38.x as written when checking the weather radar, it was usually a maximum of 10-15 behind while now, I often see 1h+

      Just switched on my phone, it‘s 21:52 already on the lock screen I see a notification from Windy that it‘s updating the widget which is 31 minutes old and the weather radar shows a timestamp of 16:05 and the spinning circle in the top left corner.
      This is clearly still not working.

      BTW
      I‘m also using the weather app of the German Weather Service and their widgets work just fine. The weather radar always shows me a situation which is not older than 10-15 minutes once I wakeup the phone and check the display.
      Unfortunately this only works for Germany and I prefer the Windy widgets off course especially when travelling so I hope that will be sorted out.

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @MarkNagy hi, if you read my posts you can see, that I followed all these steps with no luck - multiple times, after each update.
      Meanwhile I downloaded 38.1.5 from apkmirror and installed it. Let me observe the behavior a bit, but currently it looks like it's back to what I was used to, I will report.
      Also I got back the black border around the weather radar which I like more.

      So long story short.
      As explained multiple times, I also have the app from the German weather service which off course only delivers data for Germany, so that's not my universal choice when travelling, that's why I appreciated the Windy widgets.
      Their widgets are always up to date when I activate my phone. The widgets always display very recent data.
      Yes, if I check battery consumption then Windy is in the 1% region and the German weather service app is reported with 3% but that's ok for me.
      So if you have the possibility to let us chose, then I would chose 15 minute updates and spend some battery power for it!

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      Enabling notifications did not solve it for me, I have them enabled all the time.
      Sometimes in the morning I see a notification that the widget is updating and the system tells me, that this notification is there since 37 minutes but the weather radar widget shows data from the previous afternoon with the loading cycle spinning.
      So no, notifications don‘t make a difference on my system :-/

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @MarkNagy hi Mark, ok thx, that would have been valuable information, that the refresh was always one hour, so,then all my observations have been coincidentally.
      Please consider providing options to have shorter refresh cycles, at least for the weather radar, if technically possible.
      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @Roman-Pertzian-2 why?
      Then we don‘t even see that something is not working and can‘t report the issue!

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      So here's a small update from my side.
      I checked the play store today and there was an update for Windy which I installed.
      Did the usual stuff.....uninstall, reinstall, reconfigure, login to premium, setup widgets, gave all permissions, ensured background data access and disabled any battery saver logic.

      I configured the widgets at 16:10 and so far they did an update at 17:10, 18:10 and just now 19:10
      So it looks like an hourly update currently works.

      My feedback to this is, that this is a step forward but this is still not usable for me.
      On my IPad for example, the widget is on the first page and once I wake the IPad from sleep, I can see the widget immediately updating so usually the data displayed on the weather radar is a maximum of 10-15 minutes old and this is off course what I need. There's no other purpose of a weather and weather radar widget for me, otherwise I could just launch the app.

      So what I would expect is to get back the old behavior.
      On my Android phone, I don't have the widget on page one and I don't expect it to continuously update while I don't use my phone. In fact that's what I would not want, because why should the widget constantly fetch data and drain the battery while my phone is in standby.
      But when I wake my phone and check the screen, then I would expect the widget to fetch the most recent weather and weather radar data, since this is what I need it for. A quick check for the radar, for example when hiking and checking if a critical weather situation might come up or not.

      So I'll continue to wait for the next update.

      Since there have been also other comments stating that this never worked before, always manual refresh was needed etc. to be clear here: This worked on my phone prior to v39.4.1 exactly like described before. When I checked the weather radar widget it always showed me data that was a maximum of 10-15 minutes old and I also have the weather app of the German weather services and this widget behaves exactly like that - so this is definitely possible on my device, with my Android version and my setup.

      One observation I made now multiple times with the Windy weather radar widget is, that if it's stuck, it sometimes shows the spinning data loading circle in the top left corner. If I then manually refresh, it immediately fetches the data.
      So one thing that it obviously not working is, that your implementation doesn't deal right with the situation that data transfer didn't work for example due to loss of connectivity but that is just one point, it does not solve or improve the fact, that the widget is currently only refreshing every hour while sitting on my desk with perfect connectivity.

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      On my Sony XPeria 1 V running Android 13 the widgets are currently running so so.
      There was an update for Windy which I installed which didn‘t change the version number, so it‘s still 39.1.4
      The weather radar widget is currently updating most of the time, but often is around an hour behind.
      With version 38.x I was used to a maximum of 10-15 minutes, so pretty up to date.
      One time the widget didn‘t refresh at all and I had to do it manually.
      As always after an update I force stopped the app, cleared the cache and re-setup the widgets.
      All permissions are granted, also notifications.
      This is still not optimal. The weather radar should not be that far behind in time and it should consistently update and not get stuck sometimes.
      I hope you can sort out what‘s happening here.
      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @TeaKave sorry and without any offense, but then your engineers may need some consulting.
      Without knowing details I can te you, that the weather forecast and weather radar widgets of the German weather services app update every 15 minutes including location and they do not show any notification so it seems to be possible.

      posted in Bug Reports
      T
      thomasn 1

    Latest posts made by thomasn 1

    • RE: Widgets on Android stopped working after the last update

      @MarkNagy said in Widgets on Android stopped working after the last update:

      @Anton-Mellit Hi. Thanks for the feedback. We are planning to release a new version which should fix these issues, however I don't know the release date yet.

      Hi, is there any info when we can expect the next update which improves the widget?
      Any info when you plan to introduce shorter update cycles for the widget?

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @MarkNagy hi my post was about the need for notifications which I dont see with other apps.
      Windy is the only app that needs notifications for its widgets to work on my phone.

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @TeaKave sorry and without any offense, but then your engineers may need some consulting.
      Without knowing details I can te you, that the weather forecast and weather radar widgets of the German weather services app update every 15 minutes including location and they do not show any notification so it seems to be possible.

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @Roman-Pertzian-2 why?
      Then we don‘t even see that something is not working and can‘t report the issue!

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @Ondřej-Šutera that I understood thx.
      How about a refresh every 15 minutes to make the widget more usable. Is this something you consider? The Windy weather radar on my IPad does this.

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      I meanwhile setup a launcher screen with three weather radar widgets for comparison.
      The one from Windy, one from the German weather service and one from wetteronline.de

      Windy has the lowest refresh rate at 1 hour.
      Wetteronline.de refreshes every 15 minutes
      The German weather services widget seems to refresh around every 5 minutes

      Looking at the optics, I like the Windy widet the most and it is international.
      Wetteronline.de seems to be international as well, but I don‘t like the graphics very much and there‘s a fixed zoom factor which is very tight.
      The one from German weather services does not allow to zoom at all, so I see the whole country which is less useful and it is Germany only, but the most accurate.

      Well……as said, I like the Windy widget the most, if it would just refresh more often :-(
      If you could improve this, I‘m back to Windy again.

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @MarkNagy hi Mark, ok thx, that would have been valuable information, that the refresh was always one hour, so,then all my observations have been coincidentally.
      Please consider providing options to have shorter refresh cycles, at least for the weather radar, if technically possible.
      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      So back on 38.1.5 the widget updated regularly yesterday evening and today morning I take my phone at 6:51 switch on the screen, flick to the launcher page with the widget and immediately see the weather radar from 6:50
      That‘s what I was used to and what I want :-)
      I‘ll stay with the older version now and keep an eye on this thread before I give the update another try.

      So I add this a bit later:
      It‘s sad, but it looks like also the older version only refreshes every hour and it was just coincidence, that the refresh just took place a minute ago when I activated my phone this morning.
      So at least the widget works consistently also the next day but I could swear, that it updated more frequently in the past.

      To the Windy engineers:
      Could you please elaborate a bit what all has changed recently and how does the refresh mechanism work. Is this server triggered by push or does the widget do this based on a timer? Was there a change in refresh cycle times from shorter cycles to one hour now?
      Or was it always one hour and I just always coincidentally looked at the screen when the last refresh wasn‘t too long ago and I notice this now, since I very thoroughly examine the behavior?

      If the refresh cycle time is controlled by the widget, then I would appreciate a setting where I can chose between every hour / 30 minutes / 15 minutes.

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      @MarkNagy hi, if you read my posts you can see, that I followed all these steps with no luck - multiple times, after each update.
      Meanwhile I downloaded 38.1.5 from apkmirror and installed it. Let me observe the behavior a bit, but currently it looks like it's back to what I was used to, I will report.
      Also I got back the black border around the weather radar which I like more.

      So long story short.
      As explained multiple times, I also have the app from the German weather service which off course only delivers data for Germany, so that's not my universal choice when travelling, that's why I appreciated the Windy widgets.
      Their widgets are always up to date when I activate my phone. The widgets always display very recent data.
      Yes, if I check battery consumption then Windy is in the 1% region and the German weather service app is reported with 3% but that's ok for me.
      So if you have the possibility to let us chose, then I would chose 15 minute updates and spend some battery power for it!

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1
    • RE: Widgets on Android stopped working after the last update

      So here's a small update from my side.
      I checked the play store today and there was an update for Windy which I installed.
      Did the usual stuff.....uninstall, reinstall, reconfigure, login to premium, setup widgets, gave all permissions, ensured background data access and disabled any battery saver logic.

      I configured the widgets at 16:10 and so far they did an update at 17:10, 18:10 and just now 19:10
      So it looks like an hourly update currently works.

      My feedback to this is, that this is a step forward but this is still not usable for me.
      On my IPad for example, the widget is on the first page and once I wake the IPad from sleep, I can see the widget immediately updating so usually the data displayed on the weather radar is a maximum of 10-15 minutes old and this is off course what I need. There's no other purpose of a weather and weather radar widget for me, otherwise I could just launch the app.

      So what I would expect is to get back the old behavior.
      On my Android phone, I don't have the widget on page one and I don't expect it to continuously update while I don't use my phone. In fact that's what I would not want, because why should the widget constantly fetch data and drain the battery while my phone is in standby.
      But when I wake my phone and check the screen, then I would expect the widget to fetch the most recent weather and weather radar data, since this is what I need it for. A quick check for the radar, for example when hiking and checking if a critical weather situation might come up or not.

      So I'll continue to wait for the next update.

      Since there have been also other comments stating that this never worked before, always manual refresh was needed etc. to be clear here: This worked on my phone prior to v39.4.1 exactly like described before. When I checked the weather radar widget it always showed me data that was a maximum of 10-15 minutes old and I also have the weather app of the German weather services and this widget behaves exactly like that - so this is definitely possible on my device, with my Android version and my setup.

      One observation I made now multiple times with the Windy weather radar widget is, that if it's stuck, it sometimes shows the spinning data loading circle in the top left corner. If I then manually refresh, it immediately fetches the data.
      So one thing that it obviously not working is, that your implementation doesn't deal right with the situation that data transfer didn't work for example due to loss of connectivity but that is just one point, it does not solve or improve the fact, that the widget is currently only refreshing every hour while sitting on my desk with perfect connectivity.

      Best Regards,
      Thomas

      posted in Bug Reports
      T
      thomasn 1