I need customer support contact! Got charged for premium and then could not log-in.

@petra-pik
I have been on windy since it’s beginnings and forgot my password. Each time I try to reset it I do not get the email to do so. My original username was Tugboat51 and that is where I got charged for premium. Tugboat63 is a new registration just to login. Please transfer the premium to the new login as I have been charged for it. As an offshore Tug Captain I have used , advocated for and told many peers about windy over the years and would appreciate some help in this matter.
H.Krantz - Tugboat63

I need customer support contact! Got charged for premium and then could not log-in.