@idefix37 Ok, Thanks. Waiting. I hope the administrator will help me.

@idefix37 Ok, when and from where expect it? Here or in DM?

Hello. I’m experiencing the same issue. I wrote about it [here], but my post was deleted.
I purchased Premium on November 10 via Paddle, but I still can’t use it. What did I pay for? Who will compensate the 5+ days I’ve already lost? I have the invoice.

The problem is that I bought Premium without being logged in, but I entered the same email during the purchase. After I paid, the system asked me to sign in. I logged in with my Google account (the same email I used for the order), but Windy keeps asking me to log in again and again.

When I tried to create a new account, it said that an account with this email already exists.

I tried logging in through the PC browser, the Android browser, and the app. I also tried “Restore purchases”, but it didn’t help.

What else can I do? I need this service for my work.
Please help me. Thank you!