Hi @espenas , the inability to add the exact location of cameras is a bug we're aware of, and it should be fixed in the next update. If you send me the camera's identifier (e.g., the URL you enter for it) and the exact latitude and longitude, I'll update the information in the system. You can do it either here, or use mail webcams@windy.com. Thank you!

Hello guys, @oavv-segemar and @clauzz, thanks for reporting this — we’re aware of the issue and have passed it to our developers; I’ve manually corrected both cameras and the changes should be live within a few hours. If anyone else experiences this, please add your cameras (with coordinates) to this thread and we’ll update them one by one.

Hi @post-v1-2bc94710-eef8-4660-867a-b59f2a15e319, thanks for reaching out. Unfortunately, we are currently unable to process cameras from YouTube. Our developers are working on it, but since it’s a fairly complex process, it will take some time. Thank you very much for wanting to add a camera to Windy, and we hope that this will soon be possible for YouTube as well.

Hi Peter, @pbrook50, thanks for pointing this out, we’ve updated the name to Meningie › East: Meningie Aerodrome and the change will be live within a few hours.

@inchman254 said in Wrong webcam location descriptions:

Throughout the province of Ontario, Canada, a significant number of webcam location descriptions are not even close to the actual location of the webcam. This well over 100.

Hi @inchman254, thanks for reaching out. Could you please provide a few examples in the form of the camera ID (found in the URL on the website, as shown in the screenshot) and the correct name, either here in the community or by email to webcams@windy.com? Thank you very much for your help!

said in Since update webcams are unavailable:

Hi @woodsong, thanks for letting us know. We checked everything and Drive BC completely changed its website and API, which caused the cameras from Windy to disappear. However, we are already working on it and will hopefully add them back soon. You also mentioned other Canadian cameras that are not on the map. Could you give us some examples, even though it will probably be quite difficult since you can't see them in Windy now? We will look into them as well. Thank you!

Update: The fix is already in production, and cameras from Drive BC are gradually starting to appear. There are still some issues with some of them, but we hope to resolve them soon.

Hi @woodsong, thanks for letting us know. We checked everything and Drive BC completely changed its website and API, which caused the cameras from Windy to disappear. However, we are already working on it and will hopefully add them back soon. You also mentioned other Canadian cameras that are not on the map. Could you give us some examples, even though it will probably be quite difficult since you can't see them in Windy now? We will look into them as well. Thank you!

Hi @kerem77, thanks for reaching out. Subscription purchases are handled entirely by our partners, who determine the payment methods available in each country. Unfortunately, Windy has no influence over which providers they support and which they do not. You can purchase a subscription either through our website https://www.windy.com/subscription (where Paddle manages premium for us) or directly in the mobile app, where Google Play or the App Store are responsible for in-app purchases, which may be the right solution for you.

Hello @alexwitherspoon, thanks for reaching out. We will be very happy, if you add cams on the following link: https://www.windy.com/-add-new-webcam/webcams/add. Thanks!

Hi @Tore-Bjaaland, thanks for reaching us. In recent weeks, we’ve been dealing with a high amount of newly submitted webcams and since they are subject of approval by our admins (as well as webcams’ suggestions), it takes us a bit longer than usual - sorry for that. I’ve just adjusted position and location of your cam as well as assigned it to you as the owner, all changes will be online in a few hours. Thanks for your patience!

Hi, @nwm2518, thanks a lot for the camera source. I will pass it on to my colleagues who take care of them at Windy so that they can try to agree on cooperation with their owner. Have a wonderful day!

Hello @pederk, your cameras are running on YouTube, which is currently not working on Windy. This does not mean that we are not interested in these cameras, quite the contrary, but their integration requires a lot of work on our part, so it will take a while. I apologize for the complications and kindly ask for your patience - we are on it!

Hi, @Jiří-Brožek-2, the cam has been reactivated, you can find it at this link: https://www.windy.com/webcams/1311791693

Hello @lukas-brinda, the cam has been active again, you can find it at this link: https://www.windy.com/webcams/1311791693

Hello @lukas-brinda, thanks for reaching us. I passed on the information about the non-functioning camera to my colleagues and they will look into the problem.

Hi @CalmKoala, thanks a lot for the suggestion and for sharing your experience. At the moment, we don’t offer discounts or sales, but if we decide to do so in the future, we’ll make sure to let users know directly in the app. We really appreciate your support and kind words!

@O-K-14 said in Paid for premium. Absolutely no way of getting it linked to my account.:

paid for my premium and there are no ways to link it to my account and actually use it. Absolutely unacceptable

Hi @O-K-14, thanks for reaching us. If the tip doesn’t work, send us an email to support@windy.com describing your problem and we will look at it.

Hi @jiří-brožek-2 , thanks for letting us know. I have passed on the information about the malfunctioning cameras to our programmers. However, with the holidays approaching, many of them are already on vacation, so I'm not sure if the problem will be resolved by the end of the year. But we will look into it at the beginning of next year at the latest! Have a nice day!

@MeteoTorrent
Hola, MeteoTorrent,
gracias por tu mensaje. He consultado el sistema y te he añadido como propietario de la primera cámara (https://www.windy.com/webcams/1608455705). Acabo de aprobar la segunda cámara y la encontrarás en unas horas en este enlace: https://www.windy.com/webcams/1793889392.
Que tengas un buen domingo,
Marketa

Hi @Min-Su, more info about how to add yr cam to Windy or what brands to use can be found on the following link: https://www.windy.com/-windy-tutorial-how-to-add-your-webcam-to-windy/articles/10572?49.770,13.369,11,p:cams. Best, Marketa