@Suty
Hello,
Thanks for the quick reply, I will send all the info by email. I have already received the cancellation of one payment (nice) but, but he subscription is still not active. Since I am sending the emails from mobile I will forward you the emails from Paypal independently.

Kind regards,
ZM

Hi,

I've a duplicate payment for the subscription made today, how can I request for the refund of one of the transactions?

KR,
ZM